Product Recalls

We are serious about safety. Our Product Team along with our Compliance Team are constantly working to ensure all of our products are safe for use in all situations they are designed for. Occasionally where we identify a safety issue that requires re-work or recall to resolve issues, we move quickly to ensure user safety remains paramount. Any recall notices can be found here.

Products Affected : EC Rainbow Sand - Various Colours

Products Affected : EC Rainbow Sand - Various Colours

The following products are recalled:

  • 1399-SDZ001-CB : EC Rainbow Sand (Choc Brown)
  • 1399-SDZ001-PI : EC Rainbow Sand (Pink)
  • 1399-SD001-BE : EC Rainbow Sand (Blue)
  • 1399-SD001-DG : EC Rainbow Sand (Dark Green)
  • 1399-SD001-PU : EC Rainbow Sand (Purple)
  • 1399-SD001-RE : EC Rainbow Sand (Red)
  • 1399-SD001-YE : EC Rainbow Sand (Yellow)

What Has Happened

Independent laboratory testing of Rainbow Sand and Coloured Sand products has detected traces of naturally occurring tremolite asbestos in some samples.
Experts have advised that the safety risk is negligible, but the recall has been initiated as a precautionary measure.

What You Should Do

Stop using the product immediately.
Do not dispose of the sand in general waste or recycling bins.

Follow all ACCC guidance.
The ACCC continues to work with health and safety, and other relevant agencies at the state, territory and Commonwealth levels as this issue evolves. Please follow all ACCC guidance for containment and disposal at Safe disposal for consumers with recalled sand products.

If you require more information, and to arrange a full refund please contact recalls@educationalvantage.com. For urgent enquiries please contact our Customer Service team here.

Recall Notice

LED Light Panels - A2 size, A3 size and round

Sold between May 2020 and September 2024.

Please view the below Recall Notice for more information.

To respond to the Recall Notice and request a replacement adaptor simply complete the form via the 'Request a Replacement' button below.